Returns & Exchanges

At Daiwa, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the unworn items in their original packaging, ensuring all designer tags and labels remain attached.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days.